Eastern Mountain Sports Inc. Customer Service Help
Eastern Mountain Sports was founded in 1967 in Wellesley Massachusetts by two rock climbers who had become dissatisfied with the poor selection of climbing equipment they found in existing stores. In addition to selling climbing gear, they added a selection of camping equipment in hopes of making money from the hobby that had turned into a viable business.
- From this small store outside Boston Massachusetts, EMS has grown into one of the nation's leading outdoor specialty retailers, with more than 80 retail stores, as well as a formidable online presence. The company is now based in Peterborough, New Hampshire. - Who says there are no guarantees in life? Not us! Our guarantee policy is extremely straightforward:
Your complete satisfaction with your EMS purchase is our first priority. If you are dissatisfied for any reason, we will exchange or repair the item in question or offer a cash refund with a valid receipt.
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