eMusic.com Inc. Customer Service Help
eMusic is a digital entertainment retailer focused on serving customers aged 25 and older. The service offers a vast selection of independent music and audio books in a universally compatible file format at great value. eMusic is the world?s largest retailer of independent music and the world?s second-largest digital music retailer overall, with more than 3.5 million tracks from over 27,000 independent labels and more than 2,000 titles from top audio book publishers.
A subscription-based service that allows consumers to own, not rent, their entertainment, eMusic is the largest service to sell music -- and the first service to sell audio books ? exclusively in the popular MP3 format. (MP3 is the only digital format that is compatible with all digital audio devices, including the iPod? and Zune ?.) eMusic targets and successfully direct-markets to consumers who are sophisticated, tech-savvy and knowledge-hungry, dramatically expanding the sale of catalogue widely known as ?the long tail.? Since Dimensional Associates acquired eMusic in 2003, the company has more than tripled its subscriber base and sold more than 200 million downloads.
Dimensional Associates is the operating company that manages private equity investments made by JDS Capital. In 2003, Dimensional purchased eMusic from VU Net USA, which bought the company in 2001. The groundbreaking digital music retailer was originally founded as GoodNoise in 1998 by entrepreneurs Gene Hoffman and Bob Kohn and was the first company to sell digital music in the MP3 format. It was renamed eMusic in 1999 and launched the world's first digital music subscription service in 2000.
i cancel still got bill for 31.99 next call BBB!!!!
EXTREMELY hard to cancel account. Still trying.