igourmet LLC Customer Service Help
Founded in 1997, igourmet.com is America's leading online gourmet food and gift retailer. Offering over 600 specialty cheeses, thousands of fine foods, and a complete line of exquisite gift baskets, each accompanied by detailed information and useful serving suggestions, igourmet.com is the preferred place to shop for connoisseurs across America. Founded and operated by industry veterans, igourmet.com is a trusted resource for hundreds of thousands of gourmet food shoppers. In its highly regarded Best of the Web directory, Forbes named igourmet.com the best gourmet food web site in 2003, 2004, 2005, 2006 and 2007. For more information about our Forbes Best of the Web honors, please visit Forbes.com.
Since the launch of our web site in May 1997, igourmet.com has been dedicated to providing delicious, high quality, imported gourmet products directly to American food lovers at the lowest available prices. The igourmet.com web site has many wonderful products but does much more than provide a simple listing with the ability to purchase online. Each product incorporates a large, mouth-watering photograph and a descriptive story about its history, taste and usage. Shoppers can also click on buttons to view related recipes and serving suggestions. As opposed to a traditional "brick and mortar" store, where products are simply placed on a shelf above a small name tag, igourmet is well suited to educate consumers about the merits of its products. Whether shopping to stock your kitchen, prepare for a party or to find that elusive, unique gift, www.igourmet.com is a destination that offers a terrific line of gourmet products that can be reached from the comfort of your home or office.
Wonderful Gourmet Cheeses
We are extremely proud of our line of fine imported cheeses. igourmet imports cheese from England, France, Italy, Holland, Spain, Sweden and just about every other cheese producing European nation. We strive to help Americans discover the multitude of delicious and unique dairy masterpieces in an educational, informative way. By simply browsing the email@example.com, one can almost taste the delicious offerings. In addition, our Cheese of the Month Service is a popular offering for the true cheese lover or as a great educational tool for budding connoisseurs who love to taste new cheeses. It also makes a wonderfully unusual gift for holidays and special occasions.
Complementary Specialty Foods
Upon hearing the term "specialty food", a person probably imagines a display of cheese, caviar, pat? and smoked salmon. In truth, the world of specialty food consists of thousands of products, ranging from fresh fruit preserves, to aromatic teas and coffees, to handmade pastas and sauces. In addition to our anchor line of fancy cheeses, igourmet.com carefully selects unique, premium-quality specialty foods from around the world. As with our cheeses, we take great pride in our specialty food catalog and provide abundant information related to each product's heritage and preferred usage.
A Distinctive Gift
For the holidays, our fabulous Cheese of the Month and Tea of the Month plans have become popular gifts. You may also choose from a selection of international gift baskets filled with delightful gourmet foods from Britain, France and Italy. igourmet's exclusive exotic wood cheese boards, great gifts all by themselves, also come pre-packaged with some of our favorite products. In addition, certain items at igourmet, such as a case of Italian Olio Carli extra virgin olive oil or a full wheel of English Mature Blue Stilton, make a great gift on their own. igourmet includes a personalized note free of charge with any gift purchase.
Safe, Dependable Shipping with FreshwaveTM
Many of igourmet's best products are perishable, necessitating some ingenuity in the delivery channel. Along with its suppliers, igourmet created the FreshWave system. FreshWave incorporates a styrofoam-lined shipping chest that is chilled by refrigerant gel packs. In ambient conditions of up to 100 degrees Fahrenheit, FreshWave keeps perishables cool for up to 48 hours while in transit. The system, recently introduced after two years in development, enables the company to sell its entire product line all year round.
igourmet.com was designed with the consumer in mind. The layout of the web site is logical and easy to navigate with pages that load quickly. The goal was to make shopping at igourmet convenient, fun and educational. igourmet is truly interactive, promptly responding to any customer questions or concerns. Along these lines, the company offers a liberal quality guarantee policy and will provide a refund or reshipment without a hassle. We hope that our unconditional quality guarantee convinces you that we at igourmet are making the strongest possible commitment to customer satisfaction. We fully recognize that each purchase made at igourmet.com is a new opportunity for us to earn the trust and loyalty of our valued customers.
Northeastern Pennsylvania eCommerce Association
igourmet.com is a charter member of the Northeastern Pennsylvania eCommerce Association ? a select group of online retailers and service providers dedicated to encouraging the growth of electronic commerce in Northeastern Pennsylvania. Other members include:
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