Jeffers Inc. Customer Service Help
Located in Dothan, Alabama, Jeffers is one of the largest privately owned catalog and eCommerce animal health supply retailers. Jeffers' climb to the top of the market is a direct result of unprecedented customer service, hard work, and dedication to ensure the customer receives the highest quality product at the most reasonable price.
Jeffers was founded in 1975 by Dr. Keith Jeffers, PhD, in the basement of his ranch home. He began his journey as an advisor for local livestock owners and soon realized that his customers needed a reliable and more cost efficient source for their supplies. Dr. Jeffers began to go door-to-door to establish a customer base, and soon had enough customers to start the very first Jeffers Catalog. "Dr. J" spent countless nights with his wife Dorothy and daughters, Mary and Ruth hand delivering these catalogs. Jeffers now has three catalogs distributed to customers every change of season. The catalogs are for Pet Supplies, Equine Supplies, and Livestock Supplies.
In 1999, Jeffers ventured into the Online World with JeffersPet.com and quickly became popular with customers who were previously buying through the catalog. Since '99, the website has been continuously improved with customer feedback playing a key role in these changes. Now Jeffers operates three eCommerce sites, one for each catalog, and an Online Community page.
All orders from the Jeffers' three websites and 85 seat Call Center are filled in our 120,000 square foot Dothan, Alabama, warehouse.
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