American Airlines Customer Service Help

American Airlines Customer Service Website

American Airlines Company Website

American Airlines is part of the AMR Corporation. American Airlines provides airline jet service to approximately 160 destinations throughout North America, the Caribbean, Latin America, Europe and Asia.

American Airlines USA Corporate Office Headquarters HQ Address
4333 Amon Carter Blvd.
Fort Worth, TX 76155
Corporate Phone Number: 1-817-963-1234 and 1-800-433-7300
Fax Number: 1-817-967-9641
Email Address:
Web Services & Tech Support: 1-800-222-2377 Option 1
AA Advantage: 1-800-882-8880
Refund Customer Service: 1-918-254-3777
User Provided Numbers: 1-800-535-5225

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Date Comment

AA from halifax to NY June 30 was delayed 6 hrs only to arrive in NY and miss my connecting flight to the UAE. After another 9 hrs in NY I was placed on another flight to the Emerites arriving 24 hrs late. The funny thing is nobody wanted to take responsibility not AA or Emerites(the #1 Airline in the world). It appears tha when yr delayed the rule is delete all of yr paid flight plans from the system.
After 2 wks in the Emerites I discovered by shear chance that my return flight had been cancelled to NY but crazy enough I did have a flight from NY back to Halifax( was i to walk there..?)

After now 2 days of phoning around and discovering that Emerites airlines had no idea how I got to the UAE and were totally confused as I was too. (Remembeer #1 Airlines)
So what confuses me is if I pay Emerites Airline(#1) 22 hundred dollars to get me there then they should never pass my file along to AA and excuse themselves of my plans.
It got better as I was told to cancel my ticket I paid for and rebook it at a cost of $5000 for a return flight to NY so I can catch my already inplace flight(Great idea)

Cindy Augustus

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