Musician's Friend Inc. (Guitar Center Inc.) Customer Service Help
Musician's Friend was founded in 1983 by Robert and Deanna Eastman, eventually relocating its headquarters from San Diego to a dairy barn in Southern Oregon. Rob was then joined by brother-in-law Al Dinardi, and the company grew rapidly to become the world's largest direct marketer of music gear. The founders operated the company on one major premise: to give musicians the best prices and selection, along with superior service to help musicians achieve their goals in music. Armed with a vision for excellence, the company was the first in the music industry to offer a generous money-back guarantee, later to become the 45-day Satisfaction and Best Price double guarantee, along with many other innovative programs created to give musicians the best possible shopping experience found anywhere.
Currently, Musician's Friend offers over 36,000 products in its mail order catalogs and on its website, musiciansfriend.com. Products offered include guitars, basses, keyboards, percussion, amps, as well as recording, mixing, lighting, and DJ gear. Hundreds of new products are added monthly as the company continues to broaden and deepen its offerings. Musician's Friend still offers money-back satisfaction and price guarantees on every purchase and prides itself on having a topflight staff of customer service people who live and breathe the products they sell. The Musician's Friend Website is easy and intuitive to navigate and its speedy search engine makes finding what you need a cinch. With a centralized warehouse strategically located for fast delivery, shipping time is minimized. To request a free catalog, surf to musiciansfriend.com or call 800-391-8762 OPEN: 4:00 AM PST to 11:00 PM PST.
Musician's Friend is more than just catalogs and Web sites - we're about leading the industry with an award-winning commitment to quality, value, and service! More importantly, we recognize it's your support that has made us the #1 direct marketer of music gear in the world. Thanks for being part of the Musician's Friend Family! See our list of awards
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