Burlington Coat Factory Warehouse Corp. Customer Service Help
The roots of Burlington Coat Factory Warehouse Corporation (the "Company") go back to 1924 with wholesale sales of ladies coats and junior suits. In 1972, the Company opened its first outlet store in Burlington, New Jersey. Coats were the primary offering at the original Burlington Coat Factory, but over time the concept evolved into a one-stop shopping experience. Extensive selections of men's and women's suits, sportswear, shoes, and accessories developed. Highly successful baby and youth departments were created. A linens department was added in 1987.
Burlington Coat Factory has remained successful by making value a priority. The Company, through strategic purchasing, has always been able to offer the latest in designer clothing, shoes, accessories, baby products, and home furnishings at great savings. Burlington Coat Factory maintains a minimalist approach to merchandising, keeping stores modern and attractive, without passing on the high cost of fixtures and decor to its customers.
Today, the Company is a national department store retail chain which offers current, high quality, designer merchandise at prices up to 60% below those at other department stores. Burlington Coat Factory stores feature coats, apparel, shoes, accessories for the entire family, baby clothes, furniture, toys, home decor items, and gifts. Over 394 stores can be found in 44 states nationwide. The Company also owns and operates the following divisions.
* The company is privately held by Bain Capital Partners, LLC.
* Burlington Coat Factory currently employs approximately 28,000 people, both full and part-time, across the country.
* Computerworld Magazine has named Burlington Coat Factory one of the Top 100 Companies to Work for in IT in 1998, 2001, 2002, 2003, 2004 & 2005.
* The Wharton Small Business Development Center and the Wharton Family-Controlled Corporation Program named Burlington Coat Factory as a finalist for Family Business of the Year in 2000.
* RIS News Magazine named Burlington Coat Factory one of the Top 50 retailers best at fusing technology solutions with the corporate vision in 2001.
* In October 2001, Burlington Coat Factory was named "Company of Compassion" by the Mercer County HIV Consortium for its local and national charitable work.
* In 2001, Burlington Coat Factory became the first paper balloon retail partner for the Light The Night Walk, a national fundraising program conducted by the Leukemia & Lymphoma Society.
* In March 2002, Computerworld Magazine named Burlington Coat Factory one of their Top 10 "Best in Class" for engaging in one of the most innovative IT projects in business.
* In October 2002, Mike Prince, Chief Information Officer of Burlington Coat Factory, was named one of the "20 Who Made it Happen" by CI Magazine, based on his successful adoption of "unconventional technologies" for the Company.
* In December 2002, the Leukemia & Lymphoma Society presented the President, Chairman, and Chief Executive Officer of Burlington Coat Factory with its National Walk Award in recognition of the Company's charitable contributions to the Society. During that year, the Company's paper balloon sales raised more than $175,000 for the Society and walking teams from the Company raised an additional $40,000.
* In August 2003, CIO Magazine named Burlington Coat Factory one of the Top 100 Most Resourceful Companies, based on its pursuit of emerging technologies to reduce costs.
* In 2005 the New Jersey Retail Merchants Association (NJRMA) named Burlington Coat Factory Retailer of the Year.
* 2006 marks the third year that Burlington Coat Factory has been the Leukemia and Lymphoma Society's #1 National Partner with the Light the Night Campaign. Burlington Coat Factory's Light the Night Campaign raised $774,000 for a combined total since 2001 of over $2.3 Million dollars.
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